Door Supervisors |
Our Door Supervisor personnel are well-known for their
positive and outgoing attitude, flexibility and reliability,
high standard of personal presentation, excellent written
and verbal communication skills, and high level experience
in search procedures and customer-facing role.
Whilst on site, our Door Supervisors are the first
impression given of your venue or event. With this in mind,
customer service and satisfaction is our utmost priority.
Our Staff would report to site, in time to carry out their
safety checks as detailed below:
- Fire exits are clear, and all equipment and
appliances have been checked to ensure working order and
maintain safety.
- Customer and staff are all accounted for with the
use of tally counters as per the license requirements.
- Any security personnel reporting for duty will enter
their full name, badge number and expiry date, next of
kin details and time in / out on the company time sheet
provided.
- All relevant Health and Safety information is
documented on appropriate paperwork as required.
As part of the roles and responsibilities of our Door
Supervisors the following are included in their duties:
- Facilitate the smooth running and operation of the
venue.
- Control ingress and egress of the venue and all
exits.
- To maintain the venues search policy, professionally
and politely.
- To ensure that patrons have a positive experience in
a safe environment.
- Assisting patrons and dealing with their concerns.
- Observing the behaviour of patrons in the venue and
maintaining the venues code of practice and conduct, by
dealing appropriately and safely with those who are
causing offence and potential danger or risk to
themselves or others.
- To ensure that licensing laws are upheld to prevent
any criminal offences occurring in the venue.
For a quote or to find out more
information please contact
info@cedaroaksecurity.co.uk
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Testimonials
" The staff carried
out our requirements in an efficient and courteous manner.
They dealt with incidents as they arose and reported to me
in a detailed format each morning. I was very satisfied with
their staff and the service they provided. "
David Lonsdale - Athletics Wellington
Track and Field Section.